Frequently Asked Questions
This question is not easy to answer in a FAQ as the time required can vary widely. For example if we are taking only photos of a high rise condo it will be less than an hour. To the other extreme, if we are doing photo’s, video, drone, 360 virtual tour and floor plans on a 3000 sq ft house it can take 2 to 4 hrs.
It will depend on the number of services you request. Typically, it will range from 24 hours for basic services to 48 hours for extended services. Rush service (same day), is available for a 20% surcharge.
4Sight Photography retains the rights/copyrights and ownership to all service results unless additional licensing fees are paid at the time of the photoshoot. Please see our Terms and Conditions page for full details
If, as an agent, you wish to use any of the results as promotional material, please contact us so we can arrange for continued use. This may involve a nominal fee for licensing. All results, photos, video’s etc may NOT be used for any Airbnb, rental or other advertisements unless this service is specifically purchased. This would be infringing on the copyrights of the service results and subject to fees. Please contact us if this is the service desired.
It is imperative that the home be photo shoot ready. for a list of preparation items Click Here. We do not make any changes to the home other than moving a few minor items to make the photo shoot look better if necessary. We do not clean, declutter, stage or otherwise change the home. It is the responsibility of the home owner/client/real estate agent/stager to ensure that the home is ready for us to arrive. Once we arrive, we will provide the service contracted for and the results of those services regardless of the preparation status.
If you need to reschedule/cancel your service please provide a minimum 48 hours notice. If a reschedule/cancellation occurs with less than 48 hours notice a $100 fee will be applied and invoiced.Less than 24 hours notice and 100% of the fee will be billed. If the home is not ready/available at the scheduled time when we arrive we will wait….patiently. Once we reach 30 minutes past our scheduled start time a $100 surcharge will be added. If, however, we reach one full hour without being able to access the house/begin the services, the complete service will be canceled and a 100% cancelation fee will be invoiced.
Payment can be made via etransfer to firstname.lastname@example.org. No service results are provided until payment is received.